![]() ![]() I received an email right away saying they were awaiting delivery of materials needed to make some of my cabs. WHen my order arrived in the warehouse, the wearhouse discovered some of my cabs needed to be made. There are a number of reviews saying RTA lies about delivery times. I was very pleasantly surprised that RTA delivered on time. In all RTA is a mid-grade company with limited options. When I pressed about holes that were made in the face frame to mount the dummy doors I was asked to send pictures. I was informed that the specifications were posted online. I questioned this with the designer who referred my to a supervisor. The decorative panel frame is hardwood but the inset is MDF.cardboard. I purchased other drawer units and installed them. I asked if RTA could install or provide me with functional drawers. In addition, the base cabinet had dummy decorative panels at the top. The designer did not include side panel even though we had discussed them so I had to delay my finish to receive those. The design staff was pleasant but at the end I was only able to use two cabinets for a secondary project. I was disappointed at the narrow selection of cabinets that I needed for my project. ![]()
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